FAQ

📦 1. Where do you ship to?

We currently ship to the United States and select European countries. If you're unsure whether we deliver to your area, feel free to contact us.

🚚 2. How long does shipping take?

Orders are usually processed within 1–3 business days. Delivery times vary, but typically range from 3–7 business days depending on your location.

💳 3. What payment methods do you accept?

We accept all major credit cards, PayPal, and secure online payments through our checkout.

🐶 4. Are your products safe for pets?

Absolutely! We carefully select and test all our products to ensure they are safe, high-quality, and suitable for pets of all sizes and breeds.

🔄 5. Can I return or exchange a product?

Yes, we offer a 30-day return policy. If you’re not satisfied with your order, contact us and we’ll help you with the return or exchange process.

📝 6. How do I track my order?

Once your order ships, you’ll receive a tracking number by email. You can use it to follow your package every step of the way.

✉️ 7. How can I contact you?

You can reach us via email at contact@happypetshome.com. We're happy to help with any questions or concerns you may have.